![]() Unfortunately the warranty has no expired so any trip to the Apple Store will be quite expensive. On restarting the system showed a grey screen and a flashing directory symbol with a '?', then switched to the Prohibitory symbol. After waiting for several minutes to regain any kind of response, we did a hard reboot using the power button. I'm not sure what version this was but I assume Mavericks or Yosemite for reasons that will become clear.Īt the weekend the laptop seemed to grind to a halt and lockup while we were browsing the web. At this point they also upgraded to the latest OS X at the time. ![]() In 2013/14 it had an issue with the system files and I took it into the Genius bar at Apple they reinstalled the OS (wiping all personal data in the process). I have a MacBook Pro that I bought new in 2012.
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